Customer Support

Cancel Your Hotel Booking

You can cancel your hotel booking without penalty, if you cancel before the hotel’s cancellation deadline. We do not charge a cancel fee, but your hotel might charge one based on their booking policies. Use the button below to find and modify/cancel your reservations

Deposits and Refund Timelines

All hotel bookings through require a deposit at the time of booking to guarantee your reservation. The deposit is typically one nights room and tax, but it may be more for special events or rate promotions.

Deposits are fully refundable if your cancellation is made within the reservation cancellation deadline of your hotel. In most cases that is seven days before your scheduled arrival date. Some bookings over holidays or major events may have a longer cancellation window of 30 days. Some bookings may be non-cancellable. The refund timeline applicable to your booking would be noted within our booking.

Contact Us

Send us your questions

Easy Joe dancing